App Feedback & Analytics

The new speed test feature is amazing! I can now check my internet speed directly from the app without having to use a separate service. The results are accurate and match what I get from other speed test websites. Very useful for monitoring my FTSP performance.

App keeps crashing every time I try to submit a complaint about my FTSP. I've tried reinstalling multiple times but the issue persists. This is frustrating because I'm experiencing serious connection problems with SpeedNet and can't report it through the app. Please fix this urgently!

The app is decent but needs some improvements. The FTSP coverage map is useful but takes too long to load. I also think the UI could be more intuitive. The complaint submission process has too many steps. That said, I appreciate being able to track my internet usage and see outage reports in my area.

I really like the new FTSP comparison feature. It helped me choose QuickLink over other providers in my area. The app shows real user ratings and speed test results which is much more reliable than marketing claims. My only suggestion would be to add more filtering options when comparing FTSPs.

Battery drain is a serious issue with this app. It consumes almost 15% of my battery in the background even when I'm not using it. Also, the notifications are excessive - I get alerts for every minor thing. Please add better battery optimization and more granular notification controls.

This app has been a game-changer for me! I was having constant issues with my previous FTSP and couldn't get through to their customer service. I submitted a complaint through this app and received a response within hours. The BTRC actually followed up and my issue was resolved. The interface is clean and user-friendly too.